Frequently asked questions
What are your lead times?
They depend on the route, season, goods and formalities. An estimate is provided during review, without a guaranteed transit time.
Do you deliver to the Central African Republic and Chad?
We have completed shipments to Bangui and Chad. Every cross-border request is subject to prior review.
Do you handle customs clearance?
No. Customs formalities for the goods are handled by the licensed broker you appoint. We present transport documents.
Can you carry dangerous goods?
Within Cameroon only, within the authorisation of 10 August 2026, with designated vehicles and after reviewing the safety data sheet.
How do I follow my shipment?
Your operations contact keeps you informed at key stages and delivery. We do not promise an online tracking platform.
Do you hire vehicles without a driver?
Vehicles come with a driver and machines with an operator. Fuel, hours, travel and instructions are agreed in the proposal.
How is delivery proven?
By a note signed by the shipper, carrier and consignee. Reservations must be recorded at hand-over.
Who prepares loading and unloading?
You state packaging, available equipment and access constraints. Responsibilities and any crane-truck requirement are agreed before the shipment.
Which documents should I prepare?
Packing list, weight, dimensions, invoice and contacts. For containers: number, type, collection point and release documents. At borders, customs and other applicable documents.
Do you only work for IZNA Holding?
No. We serve group companies as well as external shippers, traders, industrial businesses and contractors.
Goods to move?
Tell us the origin, destination, nature and weight of your load, and your preferred date. An operations manager reviews your request.